Mediog Labs Private Limited (“Mediog,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal, professional, and medical information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard data when you access our website, applications, and cloud-based teleradiology platform.
By using Mediog’s services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information: Names, contact details, professional identifiers (doctor ID, hospital name), login details.
Patient Data: Medical images, diagnostic reports, and related health information uploaded or shared on the platform.
Financial Data: Billing records, payment details, and accounting information.
Technical Data: Device type, IP address, browser information, system logs, and usage activity for security and performance.
2. How We Use Information
We use collected data to:
Provide secure access to Mediog’s teleradiology platform.
Enable storage, sharing, and retrieval of patient images and reports.
Facilitate AI-assisted and structured medical reporting.
Manage billing, payments, and financial reporting.
Improve workflows for hospitals, labs, and radiologists.
Maintain compliance with legal and healthcare privacy requirements.
3. Data Security
All data is encrypted during transfer and storage.
Patient records are anonymized when possible.
Access is restricted through role-based controls.
Systems comply with India’s IT Act (2000) and SPDI Rules (2011), with practices aligned to HIPAA/GDPR standards where applicable.
5. Sharing of Information
We do not sell or trade user or patient data. Information may only be shared:
With authorized healthcare professionals for diagnostic purposes.
With service providers under strict confidentiality obligations.
When required by applicable laws, courts, or regulatory authorities.
6. User Rights
Depending on your role and applicable law, you may request:
Access to personal data held by Mediog.
Correction of inaccurate or incomplete data.
Deletion of personal data, subject to regulatory obligations.
Restriction of certain data processing activities.
Requests can be submitted to Mediog’s support team.
7. Cookies and Tracking
We use cookies and analytics tools to:
Remember login sessions.
Improve site and platform functionality.
Analyze usage trends for optimization.
You may disable cookies in your browser settings. However, some platform features may not work properly.
8. Children’s Data
Mediog does not knowingly collect personal information directly from individuals under 18. Patient data relating to minors may be processed only when submitted by licensed healthcare providers.
9. Third-Party Links
Our website or platform may contain links to third-party sites. Mediog is not responsible for the privacy practices or content of external sites.
10. Changes to This Policy
Mediog may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Mediog Labs Private LimitedKolkata, India +91 7596-964790
Contact us to simplify your radiology reading & reporting with AI and cloud tools.
