Terms of Service

We are grateful to have you onboard and for trusting Mediog Labs as your teleradiology service partner. It is our privilege to serve you with our advanced software platform that enables seamless connectivity with your existing diagnostic centers, along with the support of Mediog’s dedicated IT professionals. Our platform also allows you to collaborate with other trusted diagnostic centers.

In today’s fast-paced environment, every minute matters. Mediog believes in enabling you to work “On-The-Go.” With our automated teleradiology service platform, we provide mobility so that you can review, investigate, and generate diagnostic reports from any location. This not only removes geographical barriers but also accelerates the entire reporting process, helping to improve treatment timelines.

Staying ahead of the competition, Mediog focuses on its core values, targeted markets, best practices, and methodologies to deliver high-quality teleradiology services. Equipped with the latest tools and expertise, we are confident in delivering accurate and efficient reports consistently.

Using the Services & Support

Mediog Account

Every user requires a Mediog account to access services. Depending on the user’s role, different features and levels of access are provided.

Creating an Account

All users must create an account by registering online. During registration, users agree not to provide false, inaccurate, or misleading information.

If you are creating a Mediog account on behalf of an organization (such as a hospital, business, or employer), you confirm that you have the authority to bind that entity to these Terms. User credentials are non-transferable, and account security is the responsibility of the account holder. Protect your login details and passwords, as you are accountable for all activities conducted under your Mediog account.

Account Use

Mediog offers account types based on user roles. By registering, you confirm that you are competent to enter into this agreement.

Doctor’s Account:
Diagnostic Center Accounts:
Organizational Accounts:

Closing Your Account

You may cancel specific services or close your Mediog account at any time by contacting our support team. Once closed:

Service Notifications

Mediog may send service notifications to registered email addresses or phone numbers. Notifications may include service updates, verifications, or identity confirmations.

Support

Customer support is available according to your service type. Contact Mediog’s support team for assistance with technical or account-related issues.

Termination or Suspension of Service

For Cause:
Mediog may suspend or terminate accounts if:

For Service Changes:
Mediog may discontinue or terminate services if they are no longer commercially viable.

Notice:
We will notify users of suspensions or terminations unless prohibited by law, ongoing investigations, or potential harm.

Privacy Policies

Your Privacy

Your privacy is a priority for Mediog. Please refer to our Privacy Policy for details on how we collect, process, and protect your data. By agreeing to these Terms, you also consent to Mediog’s collection and use of your data as outlined in the Privacy Policy.

Your Content

Users retain ownership of content uploaded to Mediog. However, by using our platform, you grant Mediog a limited license to process, store, and transmit your content for service delivery. You are responsible for ensuring you have the necessary rights to upload and share such content. Mediog does not claim ownership of your content and is not liable for content shared by users.

Security of Information

Use of Cookies

Mediog uses cookies to enhance user experience, remember preferences, and analyze website traffic. Users may disable cookies in browser settings, but some features may not function properly.

Third-Party Disclosure and Links

Mediog does not sell or trade personal data. Trusted third-party service providers may access data only under confidentiality agreements. Our website may contain links to third-party sites, for which Mediog is not responsible.

Code of Conduct

By using Mediog’s services, you agree not to:

Updates to Services and Terms

Mediog may update services, modify features, or revise these Terms as needed. Users will be informed of significant changes. Continued use implies agreement.

Software License

Mediog grants users a limited license to access services. You may not copy, distribute, reverse engineer, or misuse Mediog’s software.

Copyright

All website content, including digital assets, is the property of Mediog Labs and protected by applicable copyright laws.

Force Majeure

Mediog is not responsible for service delays or failures due to events beyond our control, including natural disasters, strikes, or government regulations.

Force Majeure

Mediog is not responsible for service delays or failures due to events beyond our control, including natural disasters, strikes, or government regulations.

Payment Terms

Use of Mediog’s services requires compliance with our Payment Policies. Service-specific terms may apply based on selected packages.

Service-Specific Terms

Additional policies may apply to certain Mediog services, based on subscription type or business arrangement.

Governing Law

These Terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts of Kolkata, West Bengal.



Contact Us:
Mediog Labs Private LimitedKolkata, India
+91 7596-964790

Contact us to simplify your radiology reading & reporting with AI and cloud tools.